Helping Sells Radio
Helping Sells Radio
317 Sangram Vajre Go to market has a new roommate: Customer success
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317 Sangram Vajre Go to market has a new roommate: Customer success

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Too many of us think that go to market is a sales and marketing exercise (some think it's only marketing), but as Sangram Vajre, author of Move: The four question go to market framework and 3X Helping Sells Radio (Ep. 68 and Ep. 154) guest says, go to market requires marketing and sales and customer success to work as one.

Where most companies falter is on one of these:

They can:

  1. Make but can't sell

  2. Sell but can't deliver

  3. Deliver but can't renew

  4. Renew but can't expand

All four of these "motions" must work for a company to be successful, and that is where Vajre's four question go to market framework comes in.

More about Vajre:

  1. The book: http://themovebook.com

  2. The Valley of Death we talked about: https://venturebeat.com/2019/03/30/getting-to-50-million-how-to-avoid-the-saas-valley-of-death/

Sangram Vajre Go To Market Framework on Helping Sells Radio with Bill Cushard

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Helping Sells Radio
Helping Sells Radio
Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media.