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DebiDavis's avatar

So many good, proven ideas shared in this conversation. Some of the highlights for me: the use of dashboards to make it easy to visualize your KPIs on a frequent and regular basis; the SOP for making improvements to a process (the "anatomy" of problem solving); shifting from "star" to "galaxy," in which everyone shares responsibilities toward achieving the same goals. Thanks, Simon, for your three-factor formula for doubling revenue.

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Bill Cushard's avatar

Thanks for your comment Debi. I also appreciated Simon's process for improving a process. This conversations made me think to myself, "I don't appreciate what being process oriented really means." Eye-opener for me.

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