Sasi Yajamanyam is the director of customer success strategy and operations at ServiceNow and author of Reimagining customer success: Designing organizations around customer value. Sasi has an extensive career in customer facing roles from senior consulting and strategy roles at IBM and Freddie Mac to product management and customer success roles at the CEB (Corporate Executive Board). And now at ServiceNow.
312 Sasi Yajamanyam Reimagining customer success
312 Sasi Yajamanyam Reimagining customer…
312 Sasi Yajamanyam Reimagining customer success
Sasi Yajamanyam is the director of customer success strategy and operations at ServiceNow and author of Reimagining customer success: Designing organizations around customer value. Sasi has an extensive career in customer facing roles from senior consulting and strategy roles at IBM and Freddie Mac to product management and customer success roles at the CEB (Corporate Executive Board). And now at ServiceNow.