253 Brad Hamilton A customer journey is not a user journey
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Brad Hamilton is the director of customer journey solutions at New Relic. He has held software leadership roles in technical training, partner enablement, product management, and customer success. He wrote a very good article called, A customer journey does not equal a user journey
253 Brad Hamilton A customer journey is not a user journey
253 Brad Hamilton A customer journey is not a…
253 Brad Hamilton A customer journey is not a user journey
Brad Hamilton is the director of customer journey solutions at New Relic. He has held software leadership roles in technical training, partner enablement, product management, and customer success. He wrote a very good article called, A customer journey does not equal a user journey