Empathy might be a soft skill, but empathy doesn’t mean passive. It means seeking first to understand, take someone else’s perspective, and understand their needs. With this information, we lead our buyers through a process. Not pushy. Leading. Sometimes it means leading a buyer to the conclusion that our solution might not be a good fit.
168 Britta Fischlin Empathy is Critical in Sales
168 Britta Fischlin Empathy is Critical in…
168 Britta Fischlin Empathy is Critical in Sales
Empathy might be a soft skill, but empathy doesn’t mean passive. It means seeking first to understand, take someone else’s perspective, and understand their needs. With this information, we lead our buyers through a process. Not pushy. Leading. Sometimes it means leading a buyer to the conclusion that our solution might not be a good fit.