This is part one in a two part series in which Mel and Bill talk about owning renewals, negotiating the renewals, and lessons learned building a customer success team that does own the renewal.
More about Mel on Linkedin: https://www.linkedin.com/in/melihabilge/
More about ServiceRocket:
On Linkedin: https://www.linkedin.com/company/servicerocket/
On Twitter: https://twitter.com/servicerocket
On Facebook: https://www.facebook.com/ServiceRocket/
On Instagram: https://www.instagram.com/servicerocket/
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