319 Darci Darnell NPS implemented correctly reveals how a company lives up to its purpose of loving customers
helpingsells.substack.com
Darci Darnell is the head of Bain’s global sales & marketing practice and an active leader in Financial Services and Strategy practices with nearly two decades of management consulting experience. She also has particular expertise in customer retention strategy, NPS®, and employee engagement. Darnell is out with a new book,
319 Darci Darnell NPS implemented correctly reveals how a company lives up to its purpose of loving customers
319 Darci Darnell NPS implemented correctly…
319 Darci Darnell NPS implemented correctly reveals how a company lives up to its purpose of loving customers
Darci Darnell is the head of Bain’s global sales & marketing practice and an active leader in Financial Services and Strategy practices with nearly two decades of management consulting experience. She also has particular expertise in customer retention strategy, NPS®, and employee engagement. Darnell is out with a new book,