273 Bill Cushard How to take customer success from defense to offense
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In this episode, Bill Cushard talks about the difference between defensive customer success and offensive customer success; and how to move from one to the other.
273 Bill Cushard How to take customer success from defense to offense
273 Bill Cushard How to take customer success…
273 Bill Cushard How to take customer success from defense to offense
In this episode, Bill Cushard talks about the difference between defensive customer success and offensive customer success; and how to move from one to the other.