211 Irene Lefton New VP of customer success? Go on a listening tour
helpingsells.substack.com
Irene Lefton returns to talk about her latest article, Five Steps a VP of Customer Success Needs to Get Started. As a customer success influencer and advisor, Irene is asked regularly to help startups design action plans for a new head of customer success. After building numerous plans, Irene noticed patterns. So, she built a framework.
211 Irene Lefton New VP of customer success? Go on a listening tour
211 Irene Lefton New VP of customer success…
211 Irene Lefton New VP of customer success? Go on a listening tour
Irene Lefton returns to talk about her latest article, Five Steps a VP of Customer Success Needs to Get Started. As a customer success influencer and advisor, Irene is asked regularly to help startups design action plans for a new head of customer success. After building numerous plans, Irene noticed patterns. So, she built a framework.