Kristi Faltorusso is the VP of Customer Success at ClientSuccess and she is BACK on the pod to finish what she started on her last appearance (episode 283) when we started to talk about her seven reasons software companies need customer success software. In this episode, we spend the entire episode walking through each one.
And remember the deal, if I came up with an eighth reasons, Kristi would give me a free ticket to the next CS100 Summit.
Listen for the big reveal.
More about Kristi:
Customer Success Leadership Bootcamp Series: https://www.clientsuccess.com/resources/webinars/customer-success-bootcamp-webinar-series/
Her Partnership Kick-Off Meeting Blog: https://www.clientsuccess.com/blog/so-long-onboarding-kickoff-its-all-about-the-partnership-from-now-on/
On Linkedin: https://www.linkedin.com/in/kristiserrano/
CS Real Simple: https://www.linkedin.com/company/cs-real-simple/
ClientSuccess CS100 Summit: http://cs100.clientsuccess.com/
290 Kristi Faltorusso Reveals the 7 reasons you need customer success software