Helping Sells Radio
Helping Sells Radio
167 Jono Bacon Build Community for Customers Not Your Company
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167 Jono Bacon Build Community for Customers Not Your Company

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Do you have a community built around your product and services? Do you want to build one? If so, this is the podcast episode for you. And Jono Bacon, author of People Powered: How communities can supercharge your business, brand, and teams, will help you avoid the mistakes that many other software companies make when building communities.

The most notable mistake is building a community because it will benefit the company. That’s not exactly Helping Sells Radio approved, is it?

We do things that benefit customers. Jono wants to help you build a community that benefits your customers…and whatever broader audience you want to serve. When you build a community…you have to provide value. Give people a reasons to discover your community, come back to your community, and help others stay in your community.

Only then will your community thrive.

Only then will you gain some benefit.

Learn more about Jono:

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Helping Sells Radio
Helping Sells Radio
Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media.