Helping Sells Radio
Helping Sells Radio
152: Omid Razavi The Third Motion of Customer Success
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152: Omid Razavi The Third Motion of Customer Success

Bill Cushard
Oct 14, 2019
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First there was direct touch customer success. Assign a smart CSM to help a smart customer. That's the first motion of customer success. Then there was tech touch. That is the second motion of customer success. Omid Razavi joins Helping Sells Radio to introduce the third motion of customer success: product success. Thanks so much for listening! If you like this episode, please subscribe to “Helping Sells Radio" and rate and review wherever you get your podcasts.

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Helping Sells Radio
Helping Sells Radio
Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media.
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