296 David Jackson Wrote the book on customer-led growthListen now (55 min) | David Jackson is the founder and CEO of TheCustomer.Co, which helps B2B SaaS companies profitably win, satisfy, retain and grow their chosen customers better than the competition. David is also interim chief customer officer at Deepcrawl, which is the #1 te…
295 Dave Blake What your CEO needs to know about customer successListen now (43 min) | Dave Blake is the founder and CEO of ClientSuccess, which helps its clients deliver world-class client success, retention, and gr…
294 Peter Voss Your customers need a chatbot with a brainListen now (53 min) | Peter Voss is a pioneer in artificial intelligence (AI), and he coined the term ‘Artificial General Intelligence.’ He is also the…
293 Theresa Lina Charge more and have your customers love you for itListen now (60 min) | Theresa Lina is the author of the bestseller, Be the Go-To: How to Own Your Competitive Market, Charge More, and Have Customers L…
292 Bill Cushard Be a customer whispererListen now (9 min) | I put two and two together this week to hopefully come up with five. This is an episode about the fourth habit of highly effective…
291 Anita Toth The secret to customer exit interviews is purpose (and a curious mind)Listen now (58 min) | Anita Toth is a churn crusher. In fact, she has taken her 20 years of academic research experience and created The Churn Crusher …
290 Kristi Faltorusso Reveals the 7 reasons you need customer success softwareListen now (58 min) | Kristi Faltorusso is the VP of Customer Success at ClientSuccess and she is BACK on the pod to finish what she started on her las…
289 Mike Arnold Working from home requires some slacking offListen now (53 min) | Mike Arnold is the author of Slacking Off: A Successful Way to Work from Home. Mike has worked from home for 15 years. In fact, h…
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