282 Emergency Podcast: "I told ya so. NRR is a growth metric"Listen now (13 min) | This excellent Linkedin post from Ziv Peled, chief customer officer from AppsFlyer, shows a predictive relationship between NRR and future ARR. Specifically, the stat is 130% NRR predicts a 5X increase in ARR in 5 years when you add a 15% YoY growth in new …
281 Frank Zinghini's Customer: "I trust you with the future of my business. I can trust you with the keys to my office."Listen now (47 min) | Frank Zinghini is the CEO of Applied Visions, a custom application development company that helps his customers build software ap…
280 Mark Harari Get your customers to get youListen now (58 min) | Mark Harari is the best-selling author of Lobster on a Cheese Plate: How to Stand Out, Attract the Best Clients, and Win Every Sa…
279 Shreesha Ramdas Customer success should be inside out AND outside inListen now (51 min) | Shreesha Ramdas is SVP & GM at Medallia, which acquired the company he co-founded, Strikedeck, a leader in Customer Success Autom…
278 Nick Amabile Transforming companies into data-driven organizationsListen now (50 min) | Nick Amabile is the Owner and CEO of DAS42, a US consulting firm comprised of data analysts, scientists, business professionals, …
277 Theresa Lina Be the "go-to" in your market and in your careerListen now (53 min) | Theresa Lina is the author of the bestseller, Be the Go-To: How to Own Your Competitive Market, Charge More, and Have Customers L…
276 Anthony Blatner Linkedin marketing should lead with valueListen now (54 min) | Anthony Blatner is a tech founder, ex-IBMer, and the founder of Speedwork Social, a top LinkedIn advertising agency. After watchi…
275 David Duncan If you want to understand customers, think like a detectiveListen now (55 min) | David Duncan is a managing director at Innosight, where he works with leaders to create customer-centric teams, strategies, and o…
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